Compassionate Patient Access Scheduler

Surgery Partners, Inc; Great Falls (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Falls Clinic Hospital in Great Falls, MT is hiring for a registration specialist. You will schedule appointments, greet patients, verify eligibility, obtain ID and insurance cards, and collect copays at the point of service. This on-site role emphasizes accuracy, customer service, and teamwork in a busy clinic.

Our team values compassionate care and efficient patient processing, with opportunities to contribute to quality improvements and smoother operations for patients and staff alike.

Qualifications

• High school diploma or equivalent required.
• 1.5 years related experience and/or training, or equivalent combination of education and experience.
• Strong customer service and multitasking abilities.

Responsibilities

• Schedule appointments for patients by telephone or in person.
• Greet and direct patients, salespeople, and visitors.
• Review and update eligibility; complete full registration.
• Obtain insurance cards and driver's license; obtain referrals/authorizations.
• Collect copayments at Time of Service; post payments to the correct system.
• Handle HOLD claims as assigned; support department efficiency improvements.

Skills

Medical terminology

Telephone skills

Customer service

Prioritization

Education

High school diploma or equivalent

1.5 years related experience and/or training

Job description

Great Falls Clinic Hospital in Great Falls, MT is hiring for a registration specialist. You will schedule appointments, greet patients, verify eligibility, obtain ID and insurance cards, and collect copays at the point of service. This on-site role emphasizes accuracy, customer service, and teamwork in a busy clinic.

Our team values compassionate care and efficient patient processing, with opportunities to contribute to quality improvements and smoother operations for patients and staff alike.