Compassionate Patient Access & Registration Specialist

R1 RCM, Inc.; Burley (ID); On-site; USD 35,000 - 52,000; Full time

Job summary

R1 RCM Inc. is hiring at Intermountain Cassia Regional Hospital in Burley, Idaho, for a PRN front desk role. You will be the first point of contact for patients, handling calls and check-ins with accuracy while learning insurance and registration processes.

This position emphasizes compassionate patient support in a fast-paced environment and offers ongoing training and the chance to grow your healthcare career alongside a reliable team.

Qualifications

• Front desk experience in healthcare is preferred.
• Strong communication and empathy when interacting with patients.
• Ability to learn insurance and registration workflows quickly.

Responsibilities

• Serve as the first point of contact for patients, managing phone calls and computer-based check-ins with accuracy and efficiency.
• Provide calm, compassionate support to individuals who may be anxious or unwell.
• Work in a fast-paced, dynamic environment, balancing multiple systems and tasks with confidence.
• Learn and apply insurance and healthcare registration processes through comprehensive training.
• Collaborate with a reliable, supportive team focused on patient success and career growth at R1 RCM Inc.

Skills

Customer service

Phone support

Healthcare registration

Tools

EHR systems

Job description

R1 RCM Inc. is hiring at Intermountain Cassia Regional Hospital in Burley, Idaho, for a PRN front desk role. You will be the first point of contact for patients, handling calls and check-ins with accuracy while learning insurance and registration processes.

This position emphasizes compassionate patient support in a fast-paced environment and offers ongoing training and the chance to grow your healthcare career alongside a reliable team.