Compassionate Medical Office Secretary — Day 1 Benefits

St. Luke's Hospital | Our specialty is you; Bethlehem (Northampton County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day one benefits

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital in Bethlehem, PA seeks a friendly, detail-oriented receptionist for the medical office. You will handle a high volume of patient calls and help coordinate appointments, messages, and referrals.

The role requires a high school diploma and prior medical-office experience. You will join a team dedicated to compassionate, patient-centered care and a culture of excellence.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a medical office or hospital setting preferred.
• Excellent communication and organizational skills.

Responsibilities

• Handle 100–200 incoming phone calls daily in a courteous manner.
• Schedule and reschedule patient appointments accurately.
• Take clear messages and route to appropriate staff.
• Collaborate with the healthcare team to support patient care.

Skills

Customer service

Phone etiquette

Scheduling

Education

High School Diploma or equivalent

Job description

St. Luke’s Hospital in Bethlehem, PA seeks a friendly, detail-oriented receptionist for the medical office. You will handle a high volume of patient calls and help coordinate appointments, messages, and referrals.

The role requires a high school diploma and prior medical-office experience. You will join a team dedicated to compassionate, patient-centered care and a culture of excellence.