Compassionate Medical Office Assistant II – Scheduling

UPMC; Pittsburgh (Allegheny County); On-site; USD 32,000 - 48,000; Full time

Job summary

UPMC Hillman Cancer Center is seeking an experienced Medical Office Assistant to support the oncology practice at St. Clair Hospital.

The role focuses on answering phones, scheduling, patient registration, and coordinating with multiple departments to ensure smooth patient flow. The ideal candidate will have 3+ years in a medical office, strong medical terminology knowledge, and proficiency with EMR and billing systems.

Qualifications

• High school diploma or GED required.
• Three years of work experience in a medical office preferred.
• Knowledge of medical terminology preferred.
• Word processing and computer experience required.
• Act 34 Licensure/Certification/clearance may be required.

Responsibilities

• Answer phones and manage patient appointments.
• Greet and register patients; provide instructions and directions.
• Prepare patient charts and verify records in scheduling and billing systems.
• Assist with patient billing processes and referrals as needed.
• Maintain and update physician schedules and confirm appointments.
• Keep waiting area clean and organized and assist with inventory management.
• Assist physicians with transcription and dictation issues and review for accuracy.

Skills

Phone handling

Medical terminology

EMR/MIS software

Scheduling appointments

Education

High school diploma or GED

Act 34 clearance

Tools

Electronic Medical Records (EMR)

Billing/invoicing system

Job description

UPMC Hillman Cancer Center is seeking an experienced Medical Office Assistant to support the oncology practice at St. Clair Hospital.

The role focuses on answering phones, scheduling, patient registration, and coordinating with multiple departments to ensure smooth patient flow. The ideal candidate will have 3+ years in a medical office, strong medical terminology knowledge, and proficiency with EMR and billing systems.