Compassionate Medical Equipment Delivery Technician

AdaptHealth LLC; Lufkin (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off + 6 holidays

Employee Stock Purchase Plan

Parental bonding leave

Disability insurance (short/long-term)

Life and AD&D insurance

FSA/HSA

Job summary

AdaptHealth LLC, a leading home medical equipment provider, seeks a Medical Equipment Technician to deliver, set up, and support respiratory and home medical equipment in patients' homes, clinics, or care settings. You will educate patients and caregivers, ensure safety, and support ongoing care with scheduled visits and documentation.

The role emphasizes strong customer service, adherence to HIPAA, and safe operation of devices.

Qualifications

• Customer service, field-based, delivery, or healthcare experience preferred.
• One year of healthcare technician, military service, delivery/field service with customer service interaction or related experience preferred.
• Senior level requires two years of relevant experience, including one year in a similar role.
• Valid and unrestricted driver’s license required.

Responsibilities

• Develop and maintain knowledge of HME products, services, and applicable regulations.
• Perform patient assessments and re assessments to support appropriate ongoing care.
• Educate patients and caregivers on the safe use, care, and troubleshooting of respiratory and HME equipment.
• Respond to patient equipment issues, including under emergency conditions when required.
• Maintain home oxygen systems through scheduled patient visits.
• Protect patient confidentiality and comply with HIPAA and infection control standards, including proper use of PPE.
• Deliver, set up, retrieve, clean, and maintain equipment in accordance with company policies and safety standards.
• Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required.
• Process orders and complete documentation accurately and timely to support patient care and reimbursement.
• Maintain basic reimbursement knowledge to ensure proper billing for equipment and services.
• Promote company services and products to referral sources, as appropriate.
• Safely operate and maintain a company vehicle.
• Participate in quality improvement initiatives and comply with all company policies and compliance program requirements.
• Complete required compliance training and participate in on call rotation as scheduled.
• Perform other related duties as assigned.

Skills

Customer service

Field service

Delivery experience

Healthcare experience

Education

High School Diploma or equivalent

Job description

AdaptHealth LLC, a leading home medical equipment provider, seeks a Medical Equipment Technician to deliver, set up, and support respiratory and home medical equipment in patients' homes, clinics, or care settings. You will educate patients and caregivers, ensure safety, and support ongoing care with scheduled visits and documentation.

The role emphasizes strong customer service, adherence to HIPAA, and safe operation of devices.