Compassionate Medical Assistant — Patient Care & Support

Ochsner Health; United States; On-site; USD 34,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a Medical Assistant to deliver individualized care under supervision, supporting patients and providers during visits, and ensuring smooth workflow. The role emphasizes compassionate patient service, accurate documentation, and ongoing professional development in a busy clinical setting.

Required qualifications include a high school diploma or GED and Medical Assistant certification with BLS.

Qualifications

• High School Diploma or GED required.
• Completion of a formal medical assistant training program preferred.
• Certification in Medical Assistant and BLS required.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Clinical knowledge

Computer skills

Communication skills

Interpersonal skills

Education

High School Diploma/GED

Medical assistant training program

Job description

Ochsner Health is seeking a Medical Assistant to deliver individualized care under supervision, supporting patients and providers during visits, and ensuring smooth workflow. The role emphasizes compassionate patient service, accurate documentation, and ongoing professional development in a busy clinical setting.

Required qualifications include a high school diploma or GED and Medical Assistant certification with BLS.