Compassionate Medical Assistant: Patient Care & Support

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans is seeking a Medical Assistant to support both patients and providers during visits, perform front-line registration and medical record documentation, and help ensure smooth workflow across the care team.

Ideal candidates demonstrate strong computer skills, clear verbal and written communication, and a patient-first approach, with BLS certification preferred and a commitment to confidentiality and compassionate care.

Qualifications

• Must have basic computer skills and be comfortable with data entry.
• Excellent verbal and written communication with patients and staff.
• Respect for privacy and confidentiality in patient care.

Responsibilities

• Supports the patient and provider throughout the visit.
• Helps prepare the patient and provider for the appointment.
• Answers patient questions before leaving and prepares the room for next appointment.
• Provides patient service through in-person and phone communication.
• Completes necessary documentation including patient registration.
• Maintains clinical knowledge and credentials through ongoing development.
• Performs other duties as assigned and adapts to patient populations.

Skills

Data entry

Windows proficiency

Verbal communication

Interpersonal skills

Customer service

Education

High School diploma

Formal Medical Assistant training

Job description

Ochsner Health in New Orleans is seeking a Medical Assistant to support both patients and providers during visits, perform front-line registration and medical record documentation, and help ensure smooth workflow across the care team.

Ideal candidates demonstrate strong computer skills, clear verbal and written communication, and a patient-first approach, with BLS certification preferred and a commitment to confidentiality and compassionate care.