Compassionate Medical Assistant: Patient Care & Support

Ochsner Health; Baptist (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a Medical Assistant to provide individualized patient care under supervision in person, electronically and by phone. The role supports the patient visit, prepares the patient and provider, and ensures documentation and privacy standards are met.

Required high school diploma/GED with medical assistant certification and BLS. Experience with confidential information and fast-paced environments is preferred.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including respect for privacy, introduction to the patient, adapting explanations, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

Job description

Ochsner Health is seeking a Medical Assistant to provide individualized patient care under supervision in person, electronically and by phone. The role supports the patient visit, prepares the patient and provider, and ensures documentation and privacy standards are met.

Required high school diploma/GED with medical assistant certification and BLS. Experience with confidential information and fast-paced environments is preferred.