Compassionate Medical Assistant & Patient Care Specialist

Ochsner Health; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Baton Rouge, LA, is seeking a Medical Assistant to provide individualized patient care under supervision, assisting in delivering health services in person, electronically and by phone. You will support patients and clinicians, prepare for visits, document registrations, and maintain clinical knowledge through ongoing professional development.

The role emphasizes confidentiality, accurate communication, and compassionate service in a busy ambulatory setting.

Qualifications

• Required: High School Diploma/GED.
• Preferred: Completion of a formal medical assistant training program.
• Required: Experience handling confidential information in a fast-paced environment.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge and credentials through ongoing professional development.

Skills

Clinical knowledge

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

High School Diploma/GED

Formal medical assistant training

Tools

Electronic health records

Microsoft Office

Job description

Ochsner Health in Baton Rouge, LA, is seeking a Medical Assistant to provide individualized patient care under supervision, assisting in delivering health services in person, electronically and by phone. You will support patients and clinicians, prepare for visits, document registrations, and maintain clinical knowledge through ongoing professional development.

The role emphasizes confidentiality, accurate communication, and compassionate service in a busy ambulatory setting.