Compassionate Medical Assistant — Patient Care

Ochsner Health; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Baton Rouge is seeking a Medical Assistant to support patients and providers during visits, perform registration when needed, and document clinical information under supervision.

The role requires a High school diploma and Medical Assistant Certification, plus BLS. It emphasizes fast-paced, confidential handling of information, excellent communication, and patient-centered service within an equal opportunity environment.

Qualifications

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

Skills

Clinical knowledge

Computers & software

Communication skills

Interpersonal skills

Education

High school diploma

Medical assistant training

Job description

Ochsner Health in Baton Rouge is seeking a Medical Assistant to support patients and providers during visits, perform registration when needed, and document clinical information under supervision.

The role requires a High school diploma and Medical Assistant Certification, plus BLS. It emphasizes fast-paced, confidential handling of information, excellent communication, and patient-centered service within an equal opportunity environment.