Compassionate Medical Assistant - Patient Care & Support

Ochsner Health; Houma (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health in Houma, LA is seeking a Medical Assistant to provide individualized patient care under supervision, both in person and remotely as needed. You will support patients and providers throughout visits, ensure readiness, and document essential information.

The role emphasizes strong clinical knowledge, computer proficiency, and excellent patient communication. BLS certification may be required, with opportunities for professional development and growth within a respected healthcare

Qualifications

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other related duties as required.

Skills

Clinical knowledge

Computer proficiency

Verbal and written communication

Interpersonal and customer service

Education

High school diploma or equivalent

Medical assistant training program

Tools

Electronic Health Records

Job description

Ochsner Health in Houma, LA is seeking a Medical Assistant to provide individualized patient care under supervision, both in person and remotely as needed. You will support patients and providers throughout visits, ensure readiness, and document essential information.

The role emphasizes strong clinical knowledge, computer proficiency, and excellent patient communication. BLS certification may be required, with opportunities for professional development and growth within a respected healthcare