Compassionate Medical Assistant: Patient Care & Lab Pro

Advocate Health; Rock Hill (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Advocate Health is seeking a Medical Assistant in Rock Hill, SC to support patient care across front- and back-office tasks. You will room patients, take vitals, perform history collection, and assist providers with procedures.

Responsibilities include venipuncture, specimen handling, POCT, lab tests, medication administration, vaccines, scheduling, referrals, and maintaining a clean, stocked work area. Strong communication and EMR skills are essential.

Qualifications

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Responsibilities

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.
• May assist with training and onboarding of other teammates.
• May serve as a role champion or on a committee.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age‑specific needs, and to provide the care needed as described in the department's policies and procedures.

Skills

Patient care

Communication

EMR proficiency

Teamwork

Education

High School or GED

Medical Assistant program or equivalent training (DD214/EMT)

Tools

EMR systems

Windows OS

Job description

Advocate Health is seeking a Medical Assistant in Rock Hill, SC to support patient care across front- and back-office tasks. You will room patients, take vitals, perform history collection, and assist providers with procedures.

Responsibilities include venipuncture, specimen handling, POCT, lab tests, medication administration, vaccines, scheduling, referrals, and maintaining a clean, stocked work area. Strong communication and EMR skills are essential.