Compassionate Medical Assistant: Patient Care & Coordination

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 54,000; Full time

Job summary

Ochsner Health in New Orleans seeks a Medical Assistant to provide patient-centered care under supervision. The role includes assisting in patient visits, documenting information, handling registration, and supporting clinicians to ensure smooth flow of appointments.

A high school diploma or GED is required; BLS certification is preferred and prior confidential information handling experience is noted. This position emphasizes compassionate communication, teamwork, and adherence to regulatory

Qualifications

• Required - High School Diploma/GED or equivalent.
• Preferred - Completion of a formal medical assistant training program.
• Required - Experience working with and maintaining confidential information in a fast-paced environment.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Handles other duties as assigned effectively and efficiently
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards
• The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Skills

Clinical knowledge

Computer skills

Communication skills

Interpersonal skills

Education

High School Diploma/GED

Medical Assistant training

Tools

EHR systems

Job description

Ochsner Health in New Orleans seeks a Medical Assistant to provide patient-centered care under supervision. The role includes assisting in patient visits, documenting information, handling registration, and supporting clinicians to ensure smooth flow of appointments.

A high school diploma or GED is required; BLS certification is preferred and prior confidential information handling experience is noted. This position emphasizes compassionate communication, teamwork, and adherence to regulatory