Compassionate Medical Assistant: Patient Care & Coordination

Beth Israel Lahey Health; Amesbury (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Amesbury, MA seeks a Medical Assistant to provide direct patient care in a team-based model and support administrative and clinical operations.

Responsibilities include obtaining vitals, preparing patients, documenting in EHR, coordinating with care teams, and assisting during visits. Salary ranges and benefits are as listed, with emphasis on safety, HIPAA compliance, and population health initiatives.

Qualifications

• High School diploma or GED required.
• Minimum of 6 months clinical classroom.
• Graduate from BILH Primary Care Clinical Assistant Training program preferred, or EMT Basic License preferred, or Phlebotomy Certificate preferred or other healthcare training preferred.

Responsibilities

• Through relationship development and care team coordination, contributes to BIDHC patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care.
• Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates medication and allergy lists, reviews screening questions (i.e. PHQ-9).
• Communicates clearly with patient and team: provides hand-off to provider entering the exam room (e.g., reason for the visit, abnormal vitals, patient stories).
• Performs medical assisting duties under proper supervision, which may include, but are not limited to: obtaining accurate vital signs, height, and weight measurements, performing EKGs, point of care testing, phlebotomy, administering immunizations, and assisting during routine procedures.
• Essential to Population Health efforts by leading conversations to meet quality and population health goals through outreach and health coaching. Monitors practice activity, both electronically and in person.
• Monitors, orders, and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates.
• Works within the electronic health record system (EHR) to queue prescription renewals and add new medications for review by a licensed provider. Accurately documents tasks performed during the visit as they are completed to ensure proper billing.
• Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals and pre-certifications.
• Identifies OSHA compliance issues. Ensures patient safety practices to prevent/eliminate risk of patient harm.

Education

High School diploma or GED

Job description

Beth Israel Lahey Health in Amesbury, MA seeks a Medical Assistant to provide direct patient care in a team-based model and support administrative and clinical operations.

Responsibilities include obtaining vitals, preparing patients, documenting in EHR, coordinating with care teams, and assisting during visits. Salary ranges and benefits are as listed, with emphasis on safety, HIPAA compliance, and population health initiatives.