Compassionate Medical Assistant - Patient Care Champion

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans seeks a dedicated medical assistant to deliver individualized patient care under supervision of a licensed provider. The role supports patients in person, electronically and by phone, coordinating visits and documentation.

Required: high school diploma or equivalent; BLS; experience with confidential information; preferred completion of a medical assistant program. Strong communication, interpersonal and customer service skills are essential for accurate data entry

Qualifications

• Requires high school diploma or equivalent.
• Prefers completion of formal medical assistant training program.
• Experience handling confidential information in a fast-paced environment.
• Basic Life Support (BLS) from the American Heart Association is required.
• Strong verbal and written communication, interpersonal and customer service skills.

Responsibilities

• Supports patient and provider throughout the visit.
• Ensures patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other related duties as required.

Skills

Clinical knowledge

Computers & software

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Medical assistant training program

Job description

Ochsner Health in New Orleans seeks a dedicated medical assistant to deliver individualized patient care under supervision of a licensed provider. The role supports patients in person, electronically and by phone, coordinating visits and documentation.

Required: high school diploma or equivalent; BLS; experience with confidential information; preferred completion of a medical assistant program. Strong communication, interpersonal and customer service skills are essential for accurate data entry