Compassionate Medical Assistant – Patient Care & Admin

Ochsner Clinic Foundation; New Orleans (LA); On-site; USD 32,000 - 43,000; Full time

Job summary

Ochsner Clinic Foundation in New Orleans is seeking a Medical Assistant to support patients and providers throughout visits. The role requires a high school diploma or GED and CMA certification, with BLS from the American Heart Association.

The individual will handle registrations, documentation, and ensure responsive patient service. The position emphasizes effective communication, confidentiality, and adherence to policies, with ongoing professional development to maintain clinical skills and

Qualifications

• High School Diploma or GED required.
• Completion of a formal medical assistant training program preferred.
• Experience handling confidential information in a fast-paced environment.
• Certified Medical Assistant (CMA) required.
• Basic Life Support (BLS) certification from AHA required.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Answers patient questions prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication by phone and in person.
• Completes patient registration and related documentation as needed.
• Maintains clinical knowledge, technical skills, training and credentials through ongoing development.
• Complies with the Department of Transportation Drug and Alcohol Testing if in an occupational health clinic.
• Adapts communication to diverse patient populations and respects privacy.
• Performs other duties as assigned.
• Keeps adherence to policies and standards.

Skills

Clinical knowledge

Computer skills

Verbal communication

Interpersonal skills

Customer service

Education

High school diploma or GED

Medical assistant training program

Job description

Ochsner Clinic Foundation in New Orleans is seeking a Medical Assistant to support patients and providers throughout visits. The role requires a high school diploma or GED and CMA certification, with BLS from the American Heart Association.

The individual will handle registrations, documentation, and ensure responsive patient service. The position emphasizes effective communication, confidentiality, and adherence to policies, with ongoing professional development to maintain clinical skills and