Compassionate Medical Assistant - Front Desk & Clinical

SaVida Health; New York (NY); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

New York Ketamine Infusions (NYKI) is seeking a compassionate Medical Assistant for our Financial District location in Manhattan. This full-time role combines direct patient care with administrative responsibilities and is ideal for someone who thrives in a fast-paced medical office.

The right candidate is empathetic, dependable, and organized, capable of balancing clinical and administrative duties while maintaining patient privacy and delivering an excellent patient experience.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification, diploma, or completion of a recognized training program preferred.
• Previous medical office or healthcare experience preferred.
• Experience with electronic health records and appointment scheduling preferred.

Responsabilités

• Welcome patients and serve as a friendly, professional representative of the clinic.
• Manage incoming phone calls, patient inquiries, and appointment scheduling.
• Coordinate the patient scheduling cycle and help maintain an efficient daily schedule.
• Obtain and document patient vital signs accurately.
• Escort patients to examination and treatment areas and assist with patient flow.
• Prepare treatment rooms and complete room turnover between patients.
• Maintain accurate and timely patient documentation and electronic health records.
• Collect patient payments and assist with related administrative tasks.
• Maintain a clean, organized, and welcoming clinical environment.
• Communicate effectively with providers and other team members to support continuity of care.
• Follow established clinical protocols, privacy requirements, and office procedures.
• Identify opportunities to improve workflows and contribute to the overall success of the clinic.
• Perform other related duties as needed.

Connaissances

Patient care

Communication

Organizational skills

Team collaboration

Multitasking

Formation

High school diploma or equivalent

Medical Assistant certification or training

Description du poste

New York Ketamine Infusions (NYKI) is seeking a compassionate Medical Assistant for our Financial District location in Manhattan. This full-time role combines direct patient care with administrative responsibilities and is ideal for someone who thrives in a fast-paced medical office.

The right candidate is empathetic, dependable, and organized, capable of balancing clinical and administrative duties while maintaining patient privacy and delivering an excellent patient experience.