Administrative Medical Assistant

SaVida Health; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

New York Ketamine Infusions (NYKI) is seeking a compassionate Medical Assistant for our Financial District location in Manhattan. This full-time role combines direct patient care with administrative responsibilities and is ideal for someone who thrives in a fast-paced medical office.

The right candidate is empathetic, dependable, and organized, capable of balancing clinical and administrative duties while maintaining patient privacy and delivering an excellent patient experience.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification, diploma, or completion of a recognized training program preferred.
• Previous medical office or healthcare experience preferred.
• Experience with electronic health records and appointment scheduling preferred.

Responsibilities

• Welcome patients and serve as a friendly, professional representative of the clinic.
• Manage incoming phone calls, patient inquiries, and appointment scheduling.
• Coordinate the patient scheduling cycle and help maintain an efficient daily schedule.
• Obtain and document patient vital signs accurately.
• Escort patients to examination and treatment areas and assist with patient flow.
• Prepare treatment rooms and complete room turnover between patients.
• Maintain accurate and timely patient documentation and electronic health records.
• Collect patient payments and assist with related administrative tasks.
• Maintain a clean, organized, and welcoming clinical environment.
• Communicate effectively with providers and other team members to support continuity of care.
• Follow established clinical protocols, privacy requirements, and office procedures.
• Identify opportunities to improve workflows and contribute to the overall success of the clinic.
• Perform other related duties as needed.

Skills

Patient care

Communication

Organizational skills

Team collaboration

Multitasking

Education

High school diploma or equivalent

Medical Assistant certification or training

Job description

Medical Assistant

Full-Time | Financial District, Manhattan, NY

Who We Are

Since 2012, New York Ketamine Infusions (NYKI) has helped patients struggling with mental health conditions by providing personalized ketamine infusion treatment. Our caring and supportive team is committed to delivering compassionate, high-quality care in a private, comfortable setting.

Medical Assistant

Full-Time | Financial District, Manhattan, NY

Who We Are

Since 2012, New York Ketamine Infusions (NYKI) has helped patients struggling with mental health conditions by providing personalized ketamine infusion treatment. Our caring and supportive team is committed to delivering compassionate, high-quality care in a private, comfortable setting.

With convenient locations in Manhattan and Melville, NYKI is dedicated to helping patients and their families find hope and discover that things can get better.

Learn more about us at nyketamine.com.

Our Why

We believe in giving patients and their families hope for a better future. Every member of our team plays an important role in creating a supportive, welcoming environment where patients feel comfortable, respected, and cared for throughout their treatment journey.

About The Role

We are seeking a compassionate, dependable, and motivated Medical Assistant to join our team at our Financial District location in Manhattan. This full-time position combines direct patient care with administrative responsibilities and is ideal for someone who enjoys working with people, thrives in a team-oriented environment, and can manage multiple priorities in a fast-paced medical office.

The Medical Assistant serves as an important point of contact for patients and helps ensure the clinic operates efficiently while providing an exceptional patient experience.

Key Responsibilities

• Welcome patients and serve as a friendly, professional representative of the clinic.
• Manage incoming phone calls, patient inquiries, and appointment scheduling.
• Coordinate the patient scheduling cycle and help maintain an efficient daily schedule.
• Obtain and document patient vital signs accurately.
• Escort patients to examination and treatment areas and assist with patient flow.
• Prepare treatment rooms and complete room turnover between patients.
• Maintain accurate and timely patient documentation and electronic health records.
• Collect patient payments and assist with related administrative tasks.
• Maintain a clean, organized, and welcoming clinical environment.
• Communicate effectively with providers and other team members to support continuity of care.
• Follow established clinical protocols, privacy requirements, and office procedures.
• Identify opportunities to improve workflows and contribute to the overall success of the clinic.
• Perform other related duties as needed.

The Right Person

The ideal candidate is empathetic, patient-focused, and enthusiastic about making a positive difference in the lives of others. They are reliable, adaptable, proactive, and comfortable balancing clinical and administrative responsibilities.

We are looking for someone who:

• Demonstrates compassion, professionalism, and a genuine commitment to patient care.
• Works collaboratively and contributes positively to a team environment.
• Communicates clearly and professionally, both verbally and in writing.
• Has strong organizational skills and excellent attention to detail.
• Can prioritize tasks and work independently with minimal direction.
• Is comfortable multitasking in a busy medical office.
• Demonstrates sound time-management skills and dependability.
• Is flexible, adaptable, and open to feedback and process improvements.
• Brings a positive, welcoming, and personable approach to patient interactions.

Qualifications And Education Requirements

• High school diploma or equivalent required.
• Medical Assistant certification, diploma, or completion of a recognized Medical Assistant training program a plus.
• Previous medical office or healthcare experience preferred.
• Experience with electronic health records and appointment scheduling preferred.
• Strong communication, organizational, and customer service skills.
• Ability to handle confidential patient information in accordance with applicable privacy requirements.

Work Location and Schedule

• Location: Financial District, Manhattan, New York
• Employment Type: Full-time with some weekends

Equal Employment Opportunity

NYKI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.