Compassionate Medical Assistant – Ambulatory Care

Beth Israel Lahey Health

Burlington (MA)

On-site

USD 29,000 - 39,000

Full time

4 hours ago

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Job summary

Beth Israel Lahey Health in Burlington, MA is seeking a Medical Assistant who will greet and prepare patients, collect vital signs, and support clinical procedures in a fast-paced ambulatory setting. The MA will maintain clean exam rooms, document in EMR, and assist with scheduling and referrals as needed.

The role requires strong teamwork and communication, with a focus on safety, quality care, and efficiency under supervision of licensed providers.

Qualifications

High school diploma or GED is required.
Completion of an accredited Medical Assistant training program is preferred.
0-1 years of related patient-care experience is preferred, or an associate degree in lieu of MA experience.

Responsibilities

Greet, room, and prepare patients; take and document vital signs and intake information.
Support clinical procedures such as EKGs, specimen collection, and point-of-care testing.
Maintain clean, stocked exam rooms and ensure supplies are ready.
Ensure accurate EMR documentation per clinical guidelines.
Assist with scheduling, check-in, referrals, and patient instructions as needed.
Communicate with providers, patients, and team about delays or follow-ups.
Follow safety protocols, infection control standards, and department guidelines.
Support provider efficiency by anticipating needs and adjusting to same-day changes.
Escort patients to labs or ancillary services as needed.
Participate in specialized workflows like prescription refills and prior authorizations.