Compassionate Hematology/Oncology Administrative Specialist

Trinity Health; Hartford (CT); Presencial; USD 38.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits starting on day one

Mission-driven culture

Collaborative and supportive team

Growth opportunities and development

Descripción de la vacante

Trinity Health Of New England Medical Group is seeking a compassionate, organized Medical Secretary to join the Hematology Oncology team. This role serves as a key contact for patients and providers, supporting daily administrative operations in a busy specialty practice.

The position involves welcoming patients, coordinating check-in/out, scheduling, updating medical records, and assisting with prior authorizations and EMR documentation.

Formación

• 1-2 years of healthcare or medical office experience required.
• Associate degree preferred.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology.

Responsabilidades

• Welcome patients and manage the check-in/check-out process.
• Answer and triage incoming calls, providing exceptional customer service.
• Schedule patient appointments, procedures, and diagnostic exams.
• Prepare, maintain, and update patient medical records.
• Obtain prior authorizations and pre-certifications for procedures and exams.
• Scan and organize medical documentation within the electronic medical record.
• Collaborate with providers, clinical staff, and office team members to support efficient patient care.
• Maintain proficiency with office technology and electronic health record systems.
• Support clinical staff with clerical tasks while contributing to a positive, patient-centered environment.

Conocimientos

Healthcare experience

Strong communication

Organizational skills

Data entry skills

Team collaboration

Phone etiquette

Educación

Associate degree preferred

Herramientas

Epic experience

Descripción del empleo

Trinity Health Of New England Medical Group is seeking a compassionate, organized Medical Secretary to join the Hematology Oncology team. This role serves as a key contact for patients and providers, supporting daily administrative operations in a busy specialty practice.

The position involves welcoming patients, coordinating check-in/out, scheduling, updating medical records, and assisting with prior authorizations and EMR documentation.