Compassionate Guest Navigator for Community Services

St.-Anthony-Foundation-; San Francisco (CA); On-site; USD 53,000 - 63,000; Full time

Job summary

St. Anthony Foundation in San Francisco seeks a Guest Services Associate to welcome guests, provide information and referrals, and link visitors with SAF services.

You will support program administration, record keeping, and outreach while upholding Franciscan values and a commitment to dignity and respect for all guests. The role requires strong interpersonal skills, the ability to work weekends/holidays, and comfort navigating high-need neighborhoods for outreach.

Qualifications

• Experience in nonprofit or community-based service preferred.
• Excellent interpersonal, listening, and written communication skills.
• Ability to work non-traditional hours including weekends and holidays.
• Detail oriented with strong administrative skills.

Responsibilities

• Greet guests and provide information and referrals.
• Assist guests in accessing SAF services and programs.
• Maintain up-to-date information on internal programs and local services.
• Complete incident reports, daily logs, and other required paperwork.
• Navigate high-need areas for outreach and community engagement.

Skills

Guest services

Communication

Nonprofit experience

Diversity & inclusion

Outreach

Tools

Database entry

Job description

St. Anthony Foundation in San Francisco seeks a Guest Services Associate to welcome guests, provide information and referrals, and link visitors with SAF services.

You will support program administration, record keeping, and outreach while upholding Franciscan values and a commitment to dignity and respect for all guests. The role requires strong interpersonal skills, the ability to work weekends/holidays, and comfort navigating high-need neighborhoods for outreach.