Compassionate Funeral Services Coordinator

Sci Corp; Venice (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Sci Corp in Venice, FL is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and to assist the public with information on funeral and cremation topics. You will handle phones, perform office duties, assist with services, prepare documents, and help with visitations, set up arrangements, and transportation as needed.

A high school diploma, prior customer service experience, and a valid Florida driver's license are preferred; the role

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite; willingness to learn new databases.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes, ensuring proper care and storage.
• Documents related to services, cremations and maintenance are prepared as directed by management.
• Assists with the preparation of remains, including dressing and lifting, or operation of crematory as permitted by law and policy.
• Perform office duties: answering phones, operating fax, computer, phone system, debit card machine, and other equipment.
• Run errands for supplies, documents, and floral deliveries.
• Serve as an usher, assist with parking and transportation as needed.
• Drive funeral home vehicles for services and family pickups.
• Ensure refreshments are available where law allows.
• Assist with visitations, memorial and funeral services including setup, dressing remains, delivering items to families.
• Greets and assists client families entering the office for information and assistance.

Skills

Customer service

Communication skills

Compassion

Team player

Education

High school diploma or equivalent

Tools

MS Office

Job description

Sci Corp in Venice, FL is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and to assist the public with information on funeral and cremation topics. You will handle phones, perform office duties, assist with services, prepare documents, and help with visitations, set up arrangements, and transportation as needed.

A high school diploma, prior customer service experience, and a valid Florida driver's license are preferred; the role