Compassionate Funeral Services Assistant

S.E. Combined Services of Florida; Jacksonville (FL); Presencial; USD 29.000 - 42.000; Jornada completa

Descripción de la vacante

S.E. Combined Services of Florida in Jacksonville seeks a Funeral Services Assistant to provide clerical and front-line support for funeral operations.

You will greet families, answer questions, assist with ceremonies and ensure smooth office activities in a compassionate, service-minded environment. Responsibilities include preparing service setups, handling phones and documents, assisting with visits and arrangements, driving duties as needed, and maintaining records with MS Office.

Formación

• High school diploma or equivalent required or preferred.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn required.

Responsabilidades

• Prepares for services: setting up floral arrangements, chairs, caskets, urns, photos, and keepsakes; ensures proper care and storage.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Assists with preparing remains and related tasks; operates crematory as permitted by law and policy.
• Answers phones; operates office equipment and multi-line phone system; handles paperwork.
• Runs errands for supplies, deliveries, and documents.
• Acts as an usher and may assist with parking or transportation as needed.
• Drives funeral home vehicles for services and family transports.
• Ensures refreshments are available where allowed by law.
• Assists with visitations, memorials, and funeral services; chapel setup and item deliveries.
• Greets clients entering the office and provides information and assistance.
• Supports family needs during services or visitations.
• May wash and clean funeral home vehicles as required.

Conocimientos

Compassion

Integrity

Verbal communication

Written communication

Professionalism

Team player

Educación

High school diploma or equivalent

Herramientas

MS Office

Databases

Descripción del empleo

S.E. Combined Services of Florida in Jacksonville seeks a Funeral Services Assistant to provide clerical and front-line support for funeral operations.

You will greet families, answer questions, assist with ceremonies and ensure smooth office activities in a compassionate, service-minded environment. Responsibilities include preparing service setups, handling phones and documents, assisting with visits and arrangements, driving duties as needed, and maintaining records with MS Office.