Compassionate Funeral Services Assistant

Service Corporation International; Hamilton (OH); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Service Corporation International, based in Hamilton, Ohio, seeks a Funeral Services Assistant to support funeral operations and assist families with information and services. The role involves setting up arrangements, answering calls, and helping with visitations and ceremonies under management guidance.

The ideal candidate will have strong customer service experience, familiarity with MS Office, and excellent communication skills, with a compassionate, professional demeanor aligned to company

Qualifications

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepare for services by arranging floral items, chairs, caskets, urns, and keepsakes.
• Answer phones and manage office duties and files.
• Assist with visitation, memorial and funeral service setup.
• Transport and assist with handling remains as directed.
• Greet families and provide information during services.

Skills

Customer service

Sales experience

Communication skills

Education

High school diploma

Tools

MS Office

Databases

Job description

Service Corporation International, based in Hamilton, Ohio, seeks a Funeral Services Assistant to support funeral operations and assist families with information and services. The role involves setting up arrangements, answering calls, and helping with visitations and ceremonies under management guidance.

The ideal candidate will have strong customer service experience, familiarity with MS Office, and excellent communication skills, with a compassionate, professional demeanor aligned to company