Compassionate Funeral Admin & Operations Support

Service Corporation International; Evansville (IN); On-site; USD 28,000 - 38,000; Full time

Job summary

Service Corporation International seeks an Administrative Clerk to provide essential clerical support across funeral home, cemetery and related facilities. You will greet clients, share information on services, and handle documentation with courtesy and empathy.

The role requires 1–2 years in office clerical or customer service work, strong communication, and the ability to maintain confidentiality in a fast-paced environment. Knowledge of MS Office is preferred.

Qualifications

• 1-2 years of office clerical or customer service experience.
• Experience in a customer-focused, fast-paced professional environment.
• Strong written and verbal communication skills.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran’s Paperwork.
• Prepares marker monument placement paperwork.
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules.
• Prepares and distributes daily schedules, reports, and documents.
• Receives and processes payments and contracts.
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers.
• Orders office supplies.
• Oversees the processing of installation orders to grounds and maintenance departments.
• Processes accounts payable transactions.
• Assists with the preparation of obituaries.
• Assists Location Management, Sales, Family Service Counselors and payroll as needed.
• Acts as backup to Receptionist.
• Greets family members and friends.
• Communicates client family’s needs promptly and accurately to the appropriate staff member.
• Conveys a sense of concern and empathy with client family members at all times.
• Responds to customer inquiries via telephone, internet and in person.
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians.

Skills

Customer service

Communication

Organizational skills

Confidentiality

Compassion

Education

High School diploma or equivalent

Tools

MS Office Suite

Office equipment (computers, calculators, copiers, printers, fax)

Job description

Service Corporation International seeks an Administrative Clerk to provide essential clerical support across funeral home, cemetery and related facilities. You will greet clients, share information on services, and handle documentation with courtesy and empathy.

The role requires 1–2 years in office clerical or customer service work, strong communication, and the ability to maintain confidentiality in a fast-paced environment. Knowledge of MS Office is preferred.