Compassionate Funeral Services Assistant

S.E. Combined Services of Florida; Midland (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

S.E. Combined Services of Florida seeks a Funeral Services Assistant in Midland, TX to provide compassionate support for client families and assist with funeral and memorial services. Responsibilities include setup, paperwork, and customer assistance, while ensuring smooth service operations.

The role requires a high school diploma or equivalent, good communication skills, and a valid driver’s license. Prior customer service experience is preferred; confidentiality and professionalism are

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn.
• Valid state driver’s license with an acceptable driving record.
• Clear and concise verbal and written communication skills.
• High level of compassion and integrity.
• Professional behaviors and team player.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Skills

Compassion & integrity

Verbal & written communication

Customer service

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

S.E. Combined Services of Florida seeks a Funeral Services Assistant in Midland, TX to provide compassionate support for client families and assist with funeral and memorial services. Responsibilities include setup, paperwork, and customer assistance, while ensuring smooth service operations.

The role requires a high school diploma or equivalent, good communication skills, and a valid driver’s license. Prior customer service experience is preferred; confidentiality and professionalism are