Compassionate Funeral Services Assistant

S.E. Combined Services of Florida; Madison Heights (MI); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

S.E. Combined Services of Florida in Madison Heights, MI provides clerical and front-line support for funeral operations and services. The role includes assisting with services, arranging keepsakes, greeting families, and handling office tasks with care and discretion.

Applicants should have a high school diploma, a valid driver’s license, and prior customer service or sales experience is preferred. Compassion and teamwork are essential in this role.

Qualifications

• High school diploma or equivalent is required.
• Customer service or sales experience preferred.
• Valid state driver's license with acceptable driving record required.
• High level of compassion and integrity; clear and concise communication.

Responsabilités

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Connaissances

Customer service

Sales experience

Formation

High school diploma or equivalent

Outils

MS Office

Databases

Description du poste

S.E. Combined Services of Florida in Madison Heights, MI provides clerical and front-line support for funeral operations and services. The role includes assisting with services, arranging keepsakes, greeting families, and handling office tasks with care and discretion.

Applicants should have a high school diploma, a valid driver’s license, and prior customer service or sales experience is preferred. Compassion and teamwork are essential in this role.