Compassionate Funeral Services Assistant

NorthStar Memorial Group; Florida; On-site; USD 32,000 - 52,000; Full time

Job summary

Levitt- Weinstein Memorial Chapel in Miami, FL is seeking a Staff Associate to support funeral directors with on-site events and to help maintain a respectful, welcoming memorial environment.

The role involves assisting families with arrangements, answering inquiries, and helping prepare the memorial area before services, with emphasis on compassionate service and professional conduct.

Qualifications

• 1 year of experience in customer service preferred.
• Experience handling difficult situations.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences.
• Establish and maintain strong business relationships with families.
• Always maintain reverence and respect for the deceased.
• Assist in preparing the memorial area for the family before the services start.
• Ensure that flowers and other memorabilia are returned to the family after services.
• Answer customer inquiries professionally, either by phone or in person.

Skills

Customer service

Difficult situation handling

Job description

Levitt- Weinstein Memorial Chapel in Miami, FL is seeking a Staff Associate to support funeral directors with on-site events and to help maintain a respectful, welcoming memorial environment.

The role involves assisting families with arrangements, answering inquiries, and helping prepare the memorial area before services, with emphasis on compassionate service and professional conduct.