Compassionate Funeral Director & Service Coordinator

Legacy Succession Partners; Wisconsin; Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Housing assistance

Relocation package

Company vehicle

Medical reimbursement

Advancement opportunities

Job summary

Burnham-Ours-Kolstad Family Funeral Home is seeking a Licensed Funeral Director to coordinate funeral planning, bereavement support, and service coordination for families in our communities.

The role requires Wisconsin licensure with expertise in embalming, cosmetology, and body preparation, along with strong empathy and event-planning capabilities to ensure dignified services that align with legal requirements and family wishes.

Qualifications

• Active Wisconsin Funeral Director license is required.
• Expertise in embalming, cosmetology, body preparation, and anatomy/physiology knowledge.
• Empathetic customer service with bereavement support experience.
• Event planning skills to organize services honoring families’ wishes and legal requirements.
• Knowledge of sanitation protocols and ability to lift caskets and equipment.
• Ability to explain service options clearly and guide families within budget.

Responsibilities

• Coordinate funeral arrangements end-to-end: scheduling, transportation, service planning, and vendor/clergy coordination.
• Assist grieving families, guiding them through service options with compassion and patience.
• Prepare the deceased through embalming, cosmetology, and body preparation per industry standards.
• Maintain health, safety, and sanitation protocols, including handling of biological materials.
• Safely lift caskets and equipment and document arrangements accurately.

Skills

Embalming

Cosmetology

Body preparation

Bereavement support

Event planning

Education

Funeral Director license (WI)

Job description

As a Licensed Funeral Director on our team, your expertise in funeral planning, bereavement support, and service coordination will make a genuine difference in serving our communities.

Our Offer

• Base Yearly Salary of $65,000 - $75,000 plus performance-based bonuses

• $5,000 Sign-On Bonus — paid to qualified candidates

• Company-Provided Housing and/or Relocation Package

• Company Vehicle for work-related use

• Monthly Medical Insurance Reimbursement

• Opportunities for Advancement into a Management Position

Key Responsibilities

• Coordinate funeral arrangements end-to-end — scheduling, transportation, service planning, and vendor/clergy logistics

• Walk grieving families through service options with compassion and patience, helping them make decisions that honor their loved one

• Prepare the deceased through embalming, cosmetology, and body preparation per industry standards

• Maintain compliance with health, safety, and sanitation protocols, including handling of biological materials

• Handle heavy lifting of caskets and equipment safely and efficiently

• Document arrangements accurately and collaborate with the team to support families

Requirements

• Active Wisconsin Funeral Director license

• Expertise in embalming, cosmetology, body preparation, and working knowledge of anatomy and physiology

• Empathetic customer service skills with experience providing bereavement support

• Event planning skills to organize services that honor families' wishes and meet legal requirements

• Knowledge of sanitation protocols and ability to safely lift caskets and equipment

• Ability to clearly explain service options and guide families to decisions that fit their wishes and budget

About the Company

Burnham-Ours-Kolstad Family Funeral Home has served Chetek, WI for more than 150 years. In continued partnership with the Kolstad family who built and shaped the business, we provide individualized funeral and cremation services. We strive to guide every family we serve through life's most difficult moments with dignity and respect.

We're part of Legacy Succession Partners, a growing network of trusted funeral homes across Minnesota and Wisconsin, preserving the legacy of community-rooted funeral care. We're looking for someone to join our tight-knit, compassionate team — where every member is valued, supported, and given the resources to do meaningful work.