Compassionate Front Desk & Scheduling Clerk

Open Door Community Health Centers; Crescent City (CA); On-site; USD 52,000 - 60,000; Full time

Job summary

Open Door Community Health Centers is seeking a Clinical Receptionist to warmly welcome patients, manage appointments, and support front-office operations in a busy clinic.

The role requires strong people skills, teamwork, and basic computer/EMR proficiency. Bilingual能力 (Hmong/Spanish) language exams may earn an hourly differential, reflecting our commitment to accessible care for diverse patients.

Qualifications

• High school diploma or GED required.
• 1–3 months of related experience and/or training.

Responsibilities

• Welcome and check in patients, greet visitors, and direct them to the appropriate staff member.
• Provide courteous and professional assistance to patients in person and over the phone.
• Assist patients with scheduling, rescheduling, and coordinating appointments.
• Post encounters and payments in the system and ensure accurate financial documentation.
• Verify and update patient registration information; assist with insurance enrollment as needed.
• Create and maintain patient charts and records in compliance with organizational standards.
• Maintain a clean waiting area and promote patient safety.
• Adhere to attendance policies and perform additional duties as assigned.

Skills

Strong people skills

Team player

Microsoft Office Suite

EMR (Electronic Medical Records)

Education

High school diploma or GED

Job description

Open Door Community Health Centers is seeking a Clinical Receptionist to warmly welcome patients, manage appointments, and support front-office operations in a busy clinic.

The role requires strong people skills, teamwork, and basic computer/EMR proficiency. Bilingual能力 (Hmong/Spanish) language exams may earn an hourly differential, reflecting our commitment to accessible care for diverse patients.