Compassionate Front Desk Coordinator — Flexible Hours

Catholic Funeral & Cemetery Services; Youngstown (OH); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Flexible Hours

Résumé du poste

Calvary Cemetery in Youngstown is seeking a friendly, organized office administrator to greet families, answer calls, and coordinate office duties with sensitivity on some of life's hardest days.

You will be the face and voice of Calvary Cemetery, ensuring smooth operations so the team can focus on ministry with families; prior office experience, excellent customer service, and compassion are essential.

Qualifications

• Experience in an office environment performing administrative duties and handling multiple inbound calls.
• Excellent customer service and service recovery skills.
• Empathy and compassion for people in need.
• Bilingual in Spanish preferred.
• Valid Driver’s License required.
• Interest in working in a Catholic environment and serving families.
• Ability to coordinate with internal departments.

Responsabilités

• Be the face and voice of Calvary Cemetery, greeting families with calm professionalism.
• Keep the office running as the steady center by coordinating duties and calls.
• Guide families with confidence through Cemetery procedures and funeral options.

Connaissances

Office experience

Customer service

Empathy and compassion

Spanish (preferred)

Valid driver’s license

Description du poste

Calvary Cemetery in Youngstown is seeking a friendly, organized office administrator to greet families, answer calls, and coordinate office duties with sensitivity on some of life's hardest days.

You will be the face and voice of Calvary Cemetery, ensuring smooth operations so the team can focus on ministry with families; prior office experience, excellent customer service, and compassion are essential.