Compassionate Front Desk Associate — Healthcare Office

SMART Pain Management, LLC; Northport (AL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Competitive Wage

Great Lifestyle

Fantastic Team

Job summary

The Center for Pain in Northport, AL is seeking a Front Desk Representative to greet patients, coordinate appointments, and manage essential paperwork with empathy and professionalism. You will support a busy clinic team, maintain accurate records, and assist with insurance inquiries in a patient-centered environment.

Join a dedicated team in a practice that values work-life balance, competitive compensation, and a supportive culture focused on quality care and patient satisfaction.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical or healthcare setting is a plus.
• Strong communication and interpersonal skills.
• Ability to handle patient inquiries and concerns with empathy.
• Proficient in basic computer skills (MS Office, electronic health records, etc.)
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments, ensuring optimal patient flow.
• Assist in managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in dealing with patient information.

Skills

Communication skills

Interpersonal skills

Computer skills

Organizational skills

Education

High school diploma

Job description

The Center for Pain in Northport, AL is seeking a Front Desk Representative to greet patients, coordinate appointments, and manage essential paperwork with empathy and professionalism. You will support a busy clinic team, maintain accurate records, and assist with insurance inquiries in a patient-centered environment.

Join a dedicated team in a practice that values work-life balance, competitive compensation, and a supportive culture focused on quality care and patient satisfaction.