Compassionate Field Operations & Admin Assistant

sci; West Palm Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

SCI is seeking an organized receptionist/clerical associate to support our funeral home operations in West Palm Beach, FL. You will greet families, provide information on services, and help with documentation and daily administrative tasks with empathy and confidentiality.

Key duties include preparing death certificates, processing permits, handling payments and contracts, coordinating memorial orders, and assisting management and staff as needed in a fast-paced environment that requires

Qualifications

• High School diploma or equivalent.
• 1-2 years in office clerical or customer service.
• Strong communication and organizational skills; compassionate and confidential.

Responsibilities

• Greet the public and provide information on services offered.
• Prepare death certificates, prayer cards and related documents.
• Process payments and contracts.
• Coordinate memorial orders and inventory for vaults and markers.
• Assist management, sales, family service counselors and payroll as needed.
• Back up to Receptionist and handle inquiries promptly and empathetically.
• Maintain confidentiality and professional relationships with families.

Skills

MS Office Suite

Verbal and written communication

Strong organizational skills

Compassion and empathy

Confidentiality

Customer service

Education

High School diploma or equivalent

Tools

Office software & equipment

Basic math for payments

Job description

SCI is seeking an organized receptionist/clerical associate to support our funeral home operations in West Palm Beach, FL. You will greet families, provide information on services, and help with documentation and daily administrative tasks with empathy and confidentiality.

Key duties include preparing death certificates, processing permits, handling payments and contracts, coordinating memorial orders, and assisting management and staff as needed in a fast-paced environment that requires