Compassionate Clinic Receptionist & Patient Concierge

CommonSpirit Health; Williston (ND); Hybrid; USD 30,000 - 42,000; Full time

Job summary

CHI St. Alexius Health Williston, part of CommonSpirit Health, seeks a Clinic Receptionist to welcome patients and manage the front desk in a fast-paced setting. You will handle check-in/check-out, document services, collect payments, and provide guidance to patients throughout their visit.

The role emphasizes strong interpersonal skills, professional communication, and proficiency with EMR systems to support efficient patient care.

Qualifications

• Experience in a healthcare setting is preferred.
• No prior experience required; training provided.
• Strong communication and multitasking abilities.

Responsibilities

• Check-in patients and complete necessary paperwork for efficient admitting.
• Copy/scan patient records and insurance information into the EMR.
• Check-out and document services, collect payments and explain charges.
• Answer calls, schedule next day appointments, and verify insurance coverage.
• Coordinate referrals, authorizations, and pre-certifications with clinicians and payers.

Skills

Interpersonal skills

Phone etiquette

Attention to detail

Tools

EMR systems

Job description

CHI St. Alexius Health Williston, part of CommonSpirit Health, seeks a Clinic Receptionist to welcome patients and manage the front desk in a fast-paced setting. You will handle check-in/check-out, document services, collect payments, and provide guidance to patients throughout their visit.

The role emphasizes strong interpersonal skills, professional communication, and proficiency with EMR systems to support efficient patient care.