Clinic Front Desk & Patient Concierge

CHI; Williston (ND); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI St. Alexius Health Williston is seeking a Clinic Receptionist to be the welcoming heart of our clinic, handling patient check-in, check-out, and coordinating essential administrative tasks to ensure a smooth patient journey.

You will manage patient records, verify insurance information, collect payments, answer inquiries, and guide patients through documentation and scheduling with empathy and professionalism.

Qualifications

• Healthcare setting experience preferred.

Responsibilities

• Handle patient check-in and interview to ensure efficient admitting process.
• Copy/scan patient records, insurance information, and related materials into EMR.
• Handle patient check-out with accurate pricing and documentation of services.
• Collect patient payments and answer routine insurance and billing inquiries.
• Answer calls, confirm next-day appointments, verify insurance coverage, and inform patients of required documentation.
• Coordinate referrals, authorizations, and pre-certifications with physicians and payers.

Skills

Interpersonal skills

Technological proficiency

Compassionate approach

Adaptability

Job description

CHI St. Alexius Health Williston is seeking a Clinic Receptionist to be the welcoming heart of our clinic, handling patient check-in, check-out, and coordinating essential administrative tasks to ensure a smooth patient journey.

You will manage patient records, verify insurance information, collect payments, answer inquiries, and guide patients through documentation and scheduling with empathy and professionalism.