Compassionate Behavioral Health Transport Pro

Beacon Health System; Kalamazoo (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Beacon Health System is seeking a Behavioral Health Transport Specialist to safely move patients with behavioral health needs between facilities. You will use de-escalation techniques, follow safety protocols, and collaborate with the Transfer Center, EMS, and hospital staff to ensure smooth handoffs.

The role emphasizes patient-centered care, strict documentation, and on-time transports in a field-based, high-stress environment.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• Ability to pass background check.
• BLS certification (or obtain during onboarding).

Responsibilities

• Operate specialized vehicle safely.
• Complete assigned transports.
• Maintain punctuality and accurate documentation.
• Maintain observation of patients.
• Utilize safety equipment per policy.
• Escalate concerns appropriately.
• Ensure proper handoff.
• Coordinate with Transfer Center, facilities, EMS.
• Report incidents and delays.
• Perform vehicle checks.
• Follow HIPAA and safety standards.
• Participate in required training.
• Assist with loading/unloading patients.
• Respond to emergent situations.

Skills

De-escalation

Situational awareness

Communication

Patient-centered care

Reliability

Education

High school diploma or GED

Valid driver’s license

Background check clearance

BLS certification

Tools

CPI training

Job description

Beacon Health System is seeking a Behavioral Health Transport Specialist to safely move patients with behavioral health needs between facilities. You will use de-escalation techniques, follow safety protocols, and collaborate with the Transfer Center, EMS, and hospital staff to ensure smooth handoffs.

The role emphasizes patient-centered care, strict documentation, and on-time transports in a field-based, high-stress environment.