Compassionate Animal Care & Client Services Specialist

SANTA BARBARA HUMANE SOCIETY FOR THE PREVENTION OF CRUELTY T; Pacer (CA); On-site; USD 35,000 - 42,000; Full time

Job summary

Santa Barbara Humane Society for the Prevention of Cruelty to Animals is seeking an Animal & Client Care Specialist to care for shelter animals and assist community members with admissions and adoptions. The role emphasizes daily feeding, cleaning, enrichment, and Fear Free handling while coordinating with veterinary and behavior teams.

You will collaborate with shelter operations, veterinary, foster, and volunteer teams to support humane, compassionate care and accurate recordkeeping.

Qualifications

• 1–2 years paid or volunteer experience in related field.
• Demonstrated interest in SB Humane mission and animal shelter work.
• Basic knowledge of animal breeds, behavior, health, and safe handling.
• Ability to communicate effectively in English, both written and verbal.
• Ability to work with dogs and cats of varying temperaments.

Responsibilities

• Perform daily animal care, kennel sanitation, and shelter operations.
• Provide enrichment, exercise, socialization, training, and behavioral observation.
• Utilize Fear Free handling techniques and report medical or welfare concerns.
• Deliver compassionate customer service for admissions, transfers, adoptions, and records.
• Maintain clean, safe housing areas and comply with safety protocols.

Skills

Customer service

Communication

Team collaboration

Fear Free handling

Animal care

Job description

Santa Barbara Humane Society for the Prevention of Cruelty to Animals is seeking an Animal & Client Care Specialist to care for shelter animals and assist community members with admissions and adoptions. The role emphasizes daily feeding, cleaning, enrichment, and Fear Free handling while coordinating with veterinary and behavior teams.

You will collaborate with shelter operations, veterinary, foster, and volunteer teams to support humane, compassionate care and accurate recordkeeping.