Compassionate Admissions Specialist

Wilmington Treatment Center; Wilmington (NC); On-site; USD 26,000 - 30,000; Full time

Job summary

Wilmington Treatment Center is seeking an organized admissions specialist to manage patient intake, registrations, and communications with referrals and families. You will greet patients, verify information, and coordinate with clinical staff to initiate admissions.

The role requires a bachelor’s degree and experience in healthcare admissions, with CPR/de-escalation training. The position offers daytime shifts Sunday through Thursday at our Wilmington, NC facility.

Qualifications

• Bachelor’s degree required.
• 1+ year of healthcare admissions experience.
• Prefer CAC/CCDC/CEAP or LPN licensure.
• CPR and de-escalation training required.
• First aid may be required depending on state.

Responsibilities

• Greet and search new patients upon arrival.
• Review admissions with Admission Counselor against criteria and procedures.
• Schedule assessments of voluntary patients.
• Respond promptly to inquiry calls.
• Handle clerical duties: data entry, paperwork, and phone calls.
• Gather required clinical and demographic data from patients and sources.
• Assist prospective patients and significant others in seeking treatment.
• Assist Admission Counselor in registration of patients to the assigned program.
• Complete admission paperwork accurately and distribute to notify staff.

Skills

Healthcare admissions

Interpersonal communication

Phone screening

Documentation

Education

Bachelor’s degree

Tools

Electronic Health Records (EHR)

Job description

Wilmington Treatment Center is seeking an organized admissions specialist to manage patient intake, registrations, and communications with referrals and families. You will greet patients, verify information, and coordinate with clinical staff to initiate admissions.

The role requires a bachelor’s degree and experience in healthcare admissions, with CPR/de-escalation training. The position offers daytime shifts Sunday through Thursday at our Wilmington, NC facility.