Companion (AIN) Roles Available

Shoreline Pty Ltd; Shoreline (WA); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Competitive hourly rate

Shift penalties & bonuses

Staff discounts

Employee Assistance Program

Job summary

The Shoreline, a luxury aged care facility, seeks a Companion who combines personal care with coordinating lifestyle activities for residents. You will report to the Registered Nurse on Duty and work with the Director of Care to tailor care to individual preferences, using handheld devices to document progress.

Minimum Certificate III in Individual Support is required, along with empathy, customer-focused service, and a commitment to delivering dignified, person‑centred care for our residents.

Qualifications

• Minimum Certificate III in Individual Support.
• Proven empathy with and commitment to caring for older people.
• Ability to deliver patient-centered, compassionate service.

Responsibilities

• Provide day-to-day personal care according to individual care plans.
• Assist in developing and delivering lifestyle programs with the Lifestyle Coordinator.
• Create a home-like environment where residents feel safe to make choices.
• Know residents' life stories and preferences to tailor care.
• Document service delivery outcomes using handheld devices.
• Record resident feedback and escalate to management promptly.
• Interact with residents in a kind, caring and respectful manner.

Skills

Empathy

Customer-centred service

Kindness

Compassion

People skills

Communication

Adaptability

Education

Certificate III in Individual Support

Job description

• Competitive hourly rate range starting at $35.50 plus super and shift penalties
• Additional pay point increases to reward performance, upskilling and tenure of employment
• Benefit from staff discounts
• Employee Assistance Program
• Ability to proactively contribute to the processes and evolving culture of the organisation

The Shoreline is seeking Qualified AINs for our Companion role, who are passionate about bringing comfort to the elderly and who share our overarching CREED:

Caring - We care and act with compassion

Respect - We value our residents' needs, diversity & lifestyle choices

Excellence - We provide best practice, quality and safe care & services to support all of our residents

Engaged - We are there for our residents and we are empowered to find ways to say 'yes'

Dignity - We support our residents to make the choice to live the lifestyle they want

About The Role:

The Shoreline embodies a different model of care, and we are excited to have you become a partner in that. As a Companion you will combine the traditional role of personal carer with organising lifestyle activities for residents. You will report directly to the Registered Nurse on Duty and indirectly to the Director of Care. A key focus is understanding resident preferences and integrating these into how care is delivered. Companions document progress notes and charts etc using handheld devices and are responsible for working alongside our residents to create a truly person-centred experience. You will hold a minimum of Certificate III in Individual Support and work in the job towards being Medication Competent.

• Providing day to day personal care for our residents according to their individual care plan
• Assist in the development and implementation of lifestyle programs and leisure activities for residents, in conjunction with the Lifestyle Coordinator
• Create a home-like environment where residents feel safe to make choices in how they live.
• Know the life stories and preferences of each resident and use this information to deliver person-centred care.
• Document service delivery outcomes in progress notes, charts and so on using The Shoreline’s hand-held devices and technology.
• Document resident feedback including compliments, comments and complaints and elevate these to management for timely responses
• Interact with residents in a kind, caring and respectful manner.

About Us:

The Shoreline is a luxury aged care facility on the Mid North Coast of NSW. The precinct boasts a fresh, resort-like atmosphere and a focus on high quality care of our aged residents and building a community in the superb beach side location where we live and work. In operation for under a year,

The Shoreline is retirement living and premium residential aged care all packaged in to one breathtaking coastal site. The care facility is located within the village of luxury units and villas and is a stone’s throw away from a major shopping centre, beautiful beaches, and restaurants. We are a breath of fresh air in the region, bringing the most modern-day practices to the forefront of our residents ageing experience.

About You:

As someone with a proven track record of compassion, you will demonstrate kindness and empathy with the elderly and other diverse individuals. You will possess an intuitive responsiveness to aged care residents' individual wants and needs, whilst maintaining calm, composed and optimistic when faced with stressful or high pressure situations. You are motivated by the opportunity to contribute to bettering the life of our aged care residents and driven to be a part of a facility that truly aims to set a new standard.

To succeed in this role you will need the following skills and attributes:

• Minimum Certificate III in Individual Support qualification
• Demonstrated empathy with and commitment to the care of older people
• Demonstrated understanding of and experience in delivering exceptional customer centred service outcomes
• Ability to demonstrate kindness and empathy across all channels and model behaviours that align with the Shoreline's vison and CREED
• Understanding of the ageing process and a commitment to advocate for older people in residential careand/or home care.
• Experience in planning and undertaking lifestyle activities with older people
• Police check clearance; and
• Up-to-date vaccination as required by legislation or industry best practice from time to time.