Community Technician - Reaching New Heights -Friday-Tuesday 4pm-12:30am

BRC - Bowery Residents' Committee, Inc.; New York (NY); Sur place; USD 38 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vacation time

Holidays (12)

403(b) retirement plan

Tuition assistance

Staff wellbeing

Résumé du poste

BRC - Bowery Residents' Committee, Inc. in the Bronx, NY seeks a Community Technician to support residents and maintain safety in a 24/7 program. 37.5 hours/week with mandatory overtime; schedule Friday-Tuesday 4pm-12:30am.

Role emphasizes trauma-informed engagement, crisis response, and documentation. Training provided; benefits include health and retirement plans and tuition assistance. Entry-level welcome with strong judgment and empathy.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to stay calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsabilités

• Maintain a safe, orderly residential environment through active monitoring.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Connaissances

Communication skills

Calm under pressure

Empathy

Safety awareness

Formation

High School diploma or GED

Description du poste

Community Technician - Reaching New Heights -Friday-Tuesday 4pm-12:30am

#2784

Bronx, New York, United States

Job Description

Community Technician

Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime

Make a Difference Every Shift

At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response. No prior shelter experience required—just strong judgment, empathy, and the ability to stay calm under pressure.

What You’ll Do

• Maintain a safe, orderly residential environment through active monitoring and rounds
• Engage residents using trauma-informed and de-escalation techniques
• Respond to conflicts, safety concerns, and crises professionally
• Screen residents and visitors while maintaining dignity and security
• Provide emergency support (First Aid/CPR, Narcan – training provided)
• Complete documentation (logbooks, incident reports, progress notes)
• Support fire safety procedures, inspections, and compliance
• Assist with meals, escorts, inventory, and facility upkeep

What You’ll Gain

• Experience in trauma-informed care, harm reduction, and crisis intervention
• BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
• Clear pathways to case management, senior roles, and leadership
• Structured training, onboarding, and team support
• Tuition assistance and professional development

Who We’re Looking For

• High School diploma or GED required
• Strong communication skills and basic computer proficiency
• Ability to remain calm under pressure and maintain professional boundaries
• Willingness to obtain required certifications

Preferred:

• Experience with homelessness, mental health, or substance use populations
• Security Guard license, Food Handler Certificate, or similar certifications
• Bilingual candidates encouraged to apply

Schedule

• Full-time, 37.5 hours/week
• Morning, evening, and overnight shifts available
• Mandatory overtime required

What We Offer

• Health and dental insurance starting Day One
• 3+ weeks vacation, 12 holidays, plus sick and personal time
• 403(b) retirement plan with employer match
• Tuition assistance and paid training opportunities
• A mission-driven team committed to staff wellbeing

Pay Rate

$19.31

Schedule

Friday-Tuesday 4pm-12:30am

Experience Level

Entry Level

Shift

Evening

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