Community Team Lead-LTC

ViaQuest, Inc.; Springfield (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

ViaQuest, Inc. is seeking an LTC Community Team Lead to oversee a long-term care community, leading a dedicated team to deliver high-quality resident care.

The role emphasizes regulatory compliance, collaborative care planning, and efficient day-to-day operations within a resident-centered environment. The ideal candidate will have a Bachelor's degree in a related field and at least 3 years of healthcare management experience, with proven leadership and strong communication skills to coordinate

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Social Work or related field.
• Minimum of 3 years in long-term care or healthcare management.
• Proven leadership and team management skills.
• Strong knowledge of long-term care regulations and compliance requirements.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to collaborate with diverse teams and stakeholders.

Responsibilities

• Lead, mentor, and manage the LTC community team to ensure high-quality care and service delivery.
• Coordinate daily operations within the long-term care community to meet goals and resident needs.
• Ensure compliance with federal, state, and local regulations related to long-term care facilities.
• Collaborate with healthcare professionals, families, and external partners to enhance resident care.
• Develop and implement policies to improve operational efficiency and outcomes.
• Monitor and evaluate team performance, providing feedback and training as necessary.
• Manage scheduling, staffing, and resource allocation to maintain optimal coverage.
• Address and resolve resident and family concerns promptly and effectively.
• Prepare reports and maintain accurate documentation related to community operations and resident care.

Skills

Leadership

Regulatory compliance

Team management

Communication

Problem-solving

Stakeholder collaboration

Education

Bachelor’s in Healthcare Administration

Nursing or Social Work background

Tools

Healthcare management software

Microsoft Office Suite

Job description

LTC Community Team Lead

We are seeking a dedicated and experienced LTC Community Team Lead to oversee and coordinate our long-term care community operations. The ideal candidate will lead a team focused on delivering exceptional care and support to residents, ensuring compliance with regulatory standards, and fostering a positive and collaborative environment.

Key Responsibilities

• Lead, mentor, and manage the LTC community team to ensure high-quality care and service delivery.


• Coordinate daily operations within the long-term care community to meet organizational goals and resident needs.


• Ensure compliance with all federal, state, and local regulations related to long-term care facilities.


• Collaborate with healthcare professionals, families, and external partners to enhance resident care and satisfaction.


• Develop and implement policies and procedures to improve operational efficiency and resident outcomes.


• Monitor and evaluate team performance, providing feedback and training as necessary.


• Manage scheduling, staffing, and resource allocation to maintain optimal coverage and service levels.


• Address and resolve resident and family concerns promptly and effectively.


• Prepare reports and maintain accurate documentation related to community operations and resident care.

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Social Work, or related field preferred.


• Minimum of 3 years experience in long-term care or healthcare management.


• Proven leadership and team management skills.


• Strong knowledge of long-term care regulations and compliance requirements.


• Excellent communication, interpersonal, and problem-solving abilities.


• Ability to work collaboratively with diverse teams and stakeholders.


• Proficient in healthcare management software and Microsoft Office Suite.

Work Environment

This position is based within a long-term care community setting and may require occasional evening or weekend hours to support team and resident needs.