Community Supports & Provider Relations Specialist

Lakeland Care, Inc.; Fond du Lac (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

Lakeland Care, Inc is seeking a Community Supports Specialist to collaborate with the IDT and provider network, focusing on Employment, Day Habilitation, Supported Living, and community resources. You will build positive relationships with providers, negotiate contracts, and monitor performance to meet DHS requirements.

This role requires a Bachelor’s degree in a human service field and at least two years of experience with the populations served.

Qualifications

• Bachelor’s degree or equivalent in human services or related field.
• Minimum two years of experience with the target population preferred.
• Strong mediation and negotiation skills preferred.

Responsibilities

• Serve as a liaison between IDT, providers, and stakeholders to support members.
• Negotiate rates and monitor provider contract adherence.
• Develop and maintain a high-quality, culturally competent provider network.
• Support DHS pay-for-performance deliverables and related requirements.
• Provide consultative expertise to support care planning and resources.

Skills

Communication skills

Negotiation

Relationship building

Microsoft Office

Interpersonal skills

Organizational skills

Problem solving

Flexibility

Team collaboration

Data analytics

Education

Bachelor’s degree in human services or related field

Tools

Microsoft Office

Job description

Lakeland Care, Inc is seeking a Community Supports Specialist to collaborate with the IDT and provider network, focusing on Employment, Day Habilitation, Supported Living, and community resources. You will build positive relationships with providers, negotiate contracts, and monitor performance to meet DHS requirements.

This role requires a Bachelor’s degree in a human service field and at least two years of experience with the populations served.