Community Supports Program Lead for CalAIM Growth

Sjch; Los Angeles, Northern (CA, KY); Hybrid; USD 75,000 - 83,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Life insurance

Tuition reimbursement

Flexible Spending Account

Training and development

Job summary

Sjch is seeking a Community Supports Program Manager in Los Angeles, CA. This role leads the Community Supports program, overseeing operations, service delivery, and staff development to meet contractual and organizational goals.

The manager will ensure compliance with CalAIM requirements and coordinate with health plans, providers, and community partners to optimize outcomes for members.

Qualifications

• Bachelor’s degree in nursing, medical, social work, sociology, psychology, public health, or health related field preferred.
• Minimum of two (2) years of progressively responsible experience in program management, supervision, quality improvement, or related healthcare/social services leadership roles.
• One (1) year related experience working in medical and/or social services.
• Research experience in health services or social science research.
• Working knowledge of health information systems and data needed to monitor/assess utilization, performance management, and health outcomes.
• Experience preparing and delivering presentations.
• Knowledge of development of evaluation tools, and evaluation of health programs, data analysis, and report writing.
• Grant/contract budgeting knowledge.
• Bilingual English/Spanish preferred (read, write, speak)
• Must have reliable transportation to travel between Los Angeles County, Riverside County and San Bernardino County.

Responsibilities

• Provide overall leadership and oversight of the Community Supports Program, including day-to-day operations, service delivery, quality measures, performance monitoring, and reporting requirements.
• Support the development, expansion, and continuous improvement of Community Supports services to meet member needs and organizational goals.
• Oversee program operations to ensure compliance with CalAIM, health plan, contractual, and organizational requirements.
• Collaborate with the Director of CalAIM to support effective supervision and development of Community Supports staff.
• Facilitate and participate in team, multidisciplinary, and cross-functional meetings to support service coordination and program success.
• Collaborate with providers, staff, leadership, patients, and community partners to support integrated service delivery and achieve program objectives.
• Serve as a point of contact for internal and external stakeholders, including partner agencies, referral organizations, and health plans.
• Ensure timely and accurate documentation of assessments, services, and member eligibility, including compliance with documentation standards and payer requirements.

Skills

Program management

Supervision

Quality improvement

Data analysis

Public speaking

Bilingual English/Spanish

Education

Bachelor’s degree in nursing, medical, social work, sociology, psychology, public health, or health related field preferred

Job description

Sjch is seeking a Community Supports Program Manager in Los Angeles, CA. This role leads the Community Supports program, overseeing operations, service delivery, and staff development to meet contractual and organizational goals.

The manager will ensure compliance with CalAIM requirements and coordinate with health plans, providers, and community partners to optimize outcomes for members.