Community Support Worker

New Horizons; Friendly (MD); On-site; USD 25,000 - 40,000; Part time

Job summary

New Horizons offers a Part Time Permanent position for a Level 3 Community Support Worker across various mental health programs. Ideal candidates are empathetic, flexible individuals who are invested in delivering high-quality community health services. Responsibilities include supporting participants, maintaining records, and conducting risk assessments.

Benefits

Above-award salary & penalty rates

Salary packaging up to $15,900 tax-free

Access to flexible work arrangements

Employee Assistance Program

Career growth through professional development

Qualifications

• Experience with mental health and community services.
• Current Police check and valid NSW Drivers C class licence required.
• Valid first aid certificate.

Responsibilities

• Provide support to participants in community outreach services.
• Maintain customer records using online systems.
• Develop professional relationships with participants and caregivers.

Skills

Empathy

Flexibility

Compassion

Education

Appropriate certificate level qualification in Mental Health or Community Services

Tools

Microsoft Office

Job description

Multiple Permanent Part-Time Positions Available (up to 72 hours per fortnight)

We are excited to offer Part Time Permanent position for a Level 3 Community Support Worker role throughout our customer service programs.

New Horizons is a great place to work and grow. Our people don’t just work with us because they have the skills and experience to do the job. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day.
These roles will sit across different Mental Health programs. Usual hours of work vary from Monday to Sunday between 6am to 8pm with a 24/7 rotating roster.

This position support the delivery of community-based support in the Mental health space.
The Day to Day
Providing support to Participants in the mental health community outreach services, to improve their independence by assisting with living skills, transport, social activities, medication runs as well as other supports as required.
Keeping customer records up to date using online systems.
Developing and maintaining professional relationships with people, families, caregivers and key stakeholders.
Complete risk assessments, support plans and other required documents in a timely manner.
You are
Punctual, Friendly, Outgoing, Non-Judgmental, Flexible, Persistent, Empathetic, Practical, Balanced, Compassionate, warm.
Invested in providing the highest quality in Mental Health services to the community.
Competent in working with people living with Mental Health.


What you need to have
Appropriate certificate level qualification in Mental Health or Community Services, OR equivalent relevant experience in the human services industry.
Experience in the mental health and community sector, with strong knowledge of services, block funded Mental health programs, NDIS and Understandingof Person-Centered Practices.
Current Police check
Valid NSW Drivers C class licence, with ability to drive vehicles in licence class.
Valid first aid certificate.
NDIS Workers Check
WWCC
Basic skills in Microsoft Office, other common systems.
Passion, Respect & Integrity.

Benefits may include

New Horizons pays above the award & penalty rates
Salary packaging of up to $15,900+ in tax free pay, plus entertainment card to package an additional $2,650
Fitness Passport
Access to flexible work arrangements and purchased annual leave program with a bonus week of annual leave if worked 10 weekends in a calendar year.
Reward program that recognises your achievements
Utilise our Employee Assistance Program providing counselling services
Support in growing your career through mentoring and professional development opportunities
How to Apply
If you can see yourself in this rewarding role, please apply via the link now – our application process is mobile friendly.
Please note that as part of our employment checks, we will request a Current police check, a NSW Working with Children Check (WWCC) and an NDIS Worker Screening Check.
To help make the process speedy we encourage you to have/apply for the checks upon application as there can be some delays in obtaining these checks through the relevant services.
New Horizons values and celebrates diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support.

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.