Community Support Team (CST) Peer Support Professional (4011)

ncgCARE; Durham (NC); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health plan

HSA/FSA

Dental plan

Vision plan

Educational assistance

Paid time off

Career development

Job summary

ncgCARE is seeking a Peer Support Professional to join the Community Support Team in Durham, NC. The role focuses on tenancy support, service coordination, symptom management, and family education within a client-centered framework.

You will provide individual and group counseling, document progress, and collaborate with clinical teams to monitor treatment response. A licensure pathway and ongoing training are supported in this mission-driven organization.

Qualifications

• Must have completed certification program for Peer Support Specialists.
• Must have at least two years of sustained recovery from mental health or substance use issues.
• Must become NVCI certified and have received related training.
• A valid driver’s license and current automobile insurance are required.

Responsibilities

• Provide individual, family, and/or group therapy sessions.
• Maintain accurate and timely clinical documentation.
• Collaborate with care teams and CST leadership.
• Respond to client needs 24/7/365 as needed.
• Support clients with daily living activities and housing stability.

Skills

Peer support

Counseling

Clinical documentation

Education

High School diploma or equivalent

Job description

Job Details Level: Entry

Job Location: Durham, NC 27707

Position Type: Full Time

Education Level: High School or High School Equivalent

Salary Range: $36,044.00 - $46,284.00

Travel Percentage: Client Transport

About Us

Since 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.

We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.

We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.

About the Role

We are seeking a full-time Peer Support Professional to join our Community Support Team (CST). In this role, you will provide clinical services to all clients receiving CST team services, including but not limited to: tenancy support interventions using the Permanent Supportive Housing model; service coordination, including working with the CST team leader to monitor each individual’s clinical status and response to treatment; symptom assessment and management; individual supportive counseling; providing activities-of-daily-living, social, interpersonal relationship, and leisure-time-activity services; support services or direct assistance to ensure that clients obtain the basic necessities of daily life; and education, support, and consultation to individuals’ families and other major supports.

Key Responsibilities

• Assist in identifying, planning, scheduling, and implementing services for the client.
• Assist in the development of transition plans when clients move in and out of services.
• Act as an advocate in the community.
• Provide any written documentation as required. This will include treatment notes, goals, and plans for the medical record (e.g., service notes, input into person-centered plan, etc.)
• Be available to respond as needed to clients and co-workers 24/7/365.
• Must be free from all illicit substance use.
• This is considered Light Work; no lifting over 20 pounds.
• Demonstrate adherence to the treatment models within CST such as Permanent Supportive Housing, CBT strategies, MI, and Harm Reduction.
• At the discretion of team lead, supervisor, and/or management, this position may require additional duties not specifically listed above.

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation

This role is compensated on a variable rate model, designed to reward productivity while providing consistent earning opportunity through established referral volume.

Compensation: $36,044 - $46,284

Placement within the range is based on licensure level, education, and experience.

This is a variable rate non-exempt position with unlimited earning potential. Your effort drives your earnings, no limits.

What You Can Expect

• Consistent referral volume and established patient base
• Administrative and scheduling support
• Flexible scheduling options
• Supportive clinical and operational leadership
• Opportunities to build your preferred clinical focus areas
• Streamlined onboarding and credentialing support

Responsibilities

• Provide individual, family, and/or group therapy sessions
• Maintain accurate and timely clinical documentation
• Collaborate with care teams as needed
• Maintain compliance with all clinical and regulatory standards
• Participate in supervision (if applicable based on licensure level)

Qualifications

Minimum Requirements:

• Must have completed certification program for Peer Support Specialists and have at least two years of sustained recovery from any identified mental health or substance use issues.
• Must become NVCI certified and must have received training in the population served and client rights/confidentiality.
• A valid driver’s license and current automobile insurance is also required.

Why Join Us

We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you’ll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice

We are an equal opportunity employer.

Employment is at-will and contingent upon successful completion of background checks and credential verification.

We participate in E-Verify to confirm employment eligibility in the United States.

Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA).

Must be authorized to work in the United States.

Compensation varies based on licensure, experience, and caseload.

ncgCARE and all partner affiliates maintain a drug-free workplace.