Assertive Community Treatment (ACT) Peer Support Professional (3929)

ncgCARE; Supply (NC); On-site; USD 23,873 - 30,651; Full time

Benefits offered by this job

Health plan

Dental & Vision options

HSA/FSA

Paid time off

401(k) retirement

Job summary

ncgCARE is seeking a Peer Support Specialist to coordinate services for clients in Supply, NC. The role requires CPSS certification, personal experience with recovery, and a strong ability to advocate and communicate with teams and clients.

You will help develop tailored plans, coordinate services, and document progress while adhering to the ACT model. This full-time position offers growth opportunities and a collaborative work environment in a supportive organization.

Qualifications

• Must be a Certified Peer Support Specialist (CPSS) in North Carolina.
• Personal experience with mental health and/or substance use recovery.
• Strong communication and advocacy skills.
• Commitment to ACT model and person-centered care.

Responsibilities

• Service Coordination: monitor clients’ status and tailor services.
• Client Advocacy and Support: assist access to resources and transition planning.
• Documentation and Compliance: maintain notes and input into plans.
• Team Collaboration: provide consultation and promote person-centered care.
• Availability: on-call support, 24/7/365 as needed.

Skills

Communication skills

Advocacy

On-call readiness

Education

High School Diploma or GED

Job description

Job Details

• Position: Peer Support Specialist
• Job Location: Supply, NC 28462
• Position Type: Full Time
• Education Level: High School or High School Equivalent
• Salary Range: $17.33 - $22.25 hourly
• Travel Percentage: Business Travel

Compensation

• Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.
• Placement within the range is based on licensure level, education, and experience.

Responsibilities

Service Coordination:

• Collaborate with the ACT team leader to monitor clients’ clinical status and responses to treatment.
• Assist in identifying, planning, scheduling, and implementing services tailored to each client’s needs.

Client Advocacy and Support:

• Act as an advocate for clients in the community, supporting their access to necessary resources and opportunities.
• Assist in the development of transition plans when clients move in or out of services.

Documentation and Compliance:

• Maintain accurate records, including treatment notes, goals, and input into person-centered plans.
• Ensure adherence to the ACT model, as measured by TMACT standards.

Team Collaboration:

• Provide consultation to the ACT team to promote a person-centered approach to care.
• Support a culture of respect and understanding for clients’ points of view and preferences.

Availability:

• Be available to respond to clients and co-workers as needed, including 24/7/365 on-call support.

What You Can Expect

• Consistent referral volume and established patient base
• Administrative and scheduling support
• Flexible scheduling options
• Supportive clinical and operational leadership
• Opportunities to build your preferred clinical focus areas
• Streamlined onboarding and credentialing support

Qualifications

• Must be a Certified Peer Support Specialist (CPSS) in North Carolina.
• Personal experience with mental health and/or substance use recovery is required, with the ability to share lived experiences as part of client support.
• Strong communication and advocacy skills.
• Commitment to upholding the principles of the ACT model and person-centered care.

Benefits

• Consumer-driven health plan coverage provided by Anthem
  Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre‑tax basis for childcare.
• Generous paid time off
• 401(k) or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug‑free workplace.