Assertive Community Treatment (ACT) Peer Support Professional (3929)

Carolina Outreach; Supply (NC); On-site; USD 23,873 - 30,651; Full time

Benefits offered by this job

Health plan

HSA/Flex Spending

Dental plan

Vision plan

PTO

Job summary

Carolina Outreach in Supply, NC seeks a Peer Support Specialist to collaborate with the ACT team to monitor clients’ clinical status and tailor services. You will assist in planning and implementing person-centered care, advocating for access to resources and supporting transitions as needed.

The role requires a CPSS in North Carolina, strong communication, and a commitment to the ACT model. Expect flexible scheduling, 24/7 on-call coverage, and pathways for professional growth within a

Qualifications

• Certified Peer Support Specialist (CPSS) in North Carolina.
• Personal experience with mental health and/or substance use recovery, with ability to share lived experiences.
• Strong communication and advocacy skills.
• Commitment to ACT model and person-centered care.

Responsibilities

• Service Coordination: Collaborate with ACT team leader to monitor clients’ clinical status and responses to treatment.
• Client Advocacy and Support: Advocate for clients in the community, helping access resources and opportunities.
• Documentation and Compliance: Maintain accurate records including treatment notes and person-centered plans.
• Team Collaboration: Provide consultation to the ACT team and promote a person-centered approach to care.
• Availability: Be available to respond to clients and co-workers, including 24/7/365 on-call support.

Skills

CPSS in NC

Communication skills

Advocacy

Education

High School Diploma or equivalent

Job description

Job Details

• Position: Peer Support Specialist
• Job Location: Supply, NC 28462
• Position Type: Full Time
• Education Level: High School or High School Equivalent
• Salary Range: $17.33 - $22.25 hourly
• Travel Percentage: Business Travel

Compensation

• Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.
• Placement within the range is based on licensure level, education, and experience.

Responsibilities

Service Coordination:

• Collaborate with the ACT team leader to monitor clients’ clinical status and responses to treatment.
• Assist in identifying, planning, scheduling, and implementing services tailored to each client’s needs.

Client Advocacy and Support:

• Act as an advocate for clients in the community, supporting their access to necessary resources and opportunities.
• Assist in the development of transition plans when clients move in or out of services.

Documentation and Compliance:

• Maintain accurate records, including treatment notes, goals, and input into person-centered plans.
• Ensure adherence to the ACT model, as measured by TMACT standards.

Team Collaboration:

• Provide consultation to the ACT team to promote a person-centered approach to care.
• Support a culture of respect and understanding for clients’ points of view and preferences.

Availability:

• Be available to respond to clients and co-workers as needed, including 24/7/365 on-call support.

What You Can Expect

• Consistent referral volume and established patient base
• Administrative and scheduling support
• Flexible scheduling options
• Supportive clinical and operational leadership
• Opportunities to build your preferred clinical focus areas
• Streamlined onboarding and credentialing support

Qualifications

• Must be a Certified Peer Support Specialist (CPSS) in North Carolina.
• Personal experience with mental health and/or substance use recovery is required, with the ability to share lived experiences as part of client support.
• Strong communication and advocacy skills.
• Commitment to upholding the principles of the ACT model and person-centered care.

Benefits

• Consumer-driven health plan coverage provided by Anthem
  Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre‑tax basis for childcare.
• Generous paid time off
• 401(k) or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug‑free workplace.