Community Support Team (CST) Certified Recovery Support Specialist

BIRNN; Illinois; On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

HSA contribution

Teladoc

401K

Job summary

Metropolitan Family Services seeks a Community Support Team (CST) Certified Recovery Support Specialist at our Merrionette Park office. The role centers on mentoring and advocating for clients, coordinating care, and linking individuals to mental health and related services.

Salary ranges from $43,000 to $48,000 annually, with final compensation based on experience, licensure, and credentials. Some evenings, weekends, and on-call duties are required.

Qualifications

• High school diploma or equivalent.
• Personal experience with mental health and/or substance use recovery.
• Must hold or be eligible to obtain CRSS or CPRS credential within 12 months of hire.

Responsibilities

• Build trusting relationships with clients through peer mentoring.
• Assist clients in accessing services within the CCBHC and externally.
• Help clients develop WRAP plans and identify personal strengths.

Skills

Peer Mentoring

System Navigation

Recovery Planning

Advocacy

Community Outreach

Crisis Support

Documentation

Education

High school diploma

CRSS or CPRS credential within 12 months

Job description

Community Support Team (CST) Certified Recovery Support Specialist

Job Details
Description
If asked to describe the culture at Metropolitan Family Services, we could do that in one word: COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services(MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill a Community Support Team (CST) Certified Recovery Support Specialist at our Merrionette Park office.

Salary: The average starting salary for this position will fall in the range of $43,000-$48,000 annually. Where candidates fall in this range will be based on skill and experience level. Final salary will be determined based on years of experience, licensure level, and relevant credentials.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Peer Mentoring & Engagement: Build trusting, mutual relationships with clients throughappropriate self-disclosure of your own recovery journey.


• System Navigation:Assistclientsin accessing services within the CCBHC and externally.


• Recovery Planning: Helpclientsdevelop Wellness Recovery Action Plans (WRAP) andidentifypersonal strengths to drive their treatment.


• Provides information to clients and family members on mental illness, recovery and wellness, treatment options, and resources.


• Advocacy: Serve as a bridge between theclientand the clinical team, ensuring theclient's choices define their care process.


• Community Outreach: Partnerswith localcommunity-based organizationsto educate the community on CCBHC services andfacilitate"warmhand-offs" into care.


• Crisis Support:Utilizede-escalation techniques and trauma-informed supportwithclients during mental health crises.


• Documentation:Maintainaccurate, HIPAA-compliant records of peer interactions in the Electronic Health Record (EHR) system.


• AssistsCCBHCclients and people the client/family identifies as their supports (withappropriate consent) e.g., significant others, parents, family, caregiver in their understanding the impact of mental health issues/symptoms and achieving the best possible outcomes for themselves/familymember.


• Works collaboratively within a team toprovidea full range of services includingmental health, substance use/abuse, physical health, casemanagementand other social determinants of health support.Co-facilitates groups as requested.Provides medicationmonitoringand/or training to clients.


• Spearheads community support interventions tofacilitateillness self-management, skill building, identification and use of naturalsupports, and use of community resources.


• Reviewsresultsof client assessments/screenings and symptom checklists and supports clients when needed to complete symptom checklist.


• Conducts outreach and engagement for clients who may not be engaged in care.


• Participatesin team meetings,andhuddles.


• Supports clients when transitioning to another level of care.


• Maintains awareness of community resources and works to ensure service delivery maximizes available resources and services available within MFS and the community, asappropriate.


• Prioritizes activities in collaboration with the supervisor tooptimizeclient service delivery and achieve performance expectations.


• Recognizeswhen to ask for help tomaintaintheir own wellness plan.


• Maximizes opportunities to expand knowledge and skills, andutilizestechniques learned.


• Provides consultation to agency staff and the community, as needed,utilizingexpert skills in training, conducting seminars, and working on special projects, as requested.


• May serve on agency-wide committees and work groups or on community committees, as approved by supervisor and agency leadership.


• Must work some evenings, weekends andon-call


• Other duties as assigned.

REQUIRED EDUCATION, CERTIFICATIONS, CREDENTIALS AND/OR EXPERIENCE:

• High school diploma, GED, or above.


• Personal experience with mental health and/or substance use recovery


• Must hold or be eligible to obtain the Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) credential from the Illinois Certification Board (ICB)within 12 months of hire.


• Final salary will bedeterminedbased on years of experience, licensure level, and relevant credentials.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screening and criminal background checks.

TRANSPORTATION/TRAVEL REQUIREMENTS:

• Driving for work required with transportation of clients preferred in a personally owned vehicle.

PHYSICAL DEMANDS:

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

BENEFITS:

• Medical Coverage, Dental Coverage, and Vision Coverage.


• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.


• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.


• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.


• And so much more!

Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.