Community Support Specialist

ReDiscover; Lee's Summit (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in community mental health is seeking a passionate Community Support Specialist. This role involves engaging with clients facing substance use disorders, helping them navigate treatment and community resources. You will play a crucial role in facilitating client outcomes, supporting their journey towards recovery and independence. With a focus on professional development, this position offers the chance to make a meaningful impact in the lives of individuals and families. Join a dedicated team committed to delivering compassionate care and support within a dynamic environment.

Qualifications

• 4 years of relevant experience or a Bachelor's degree in a social science field.
• 2 years clinical experience in mental health settings preferred.

Responsibilities

• Maintain and interact with a diverse caseload of clients.
• Facilitate client outcomes for symptom management and independent living.
• Collaborate with a multi-disciplinary team for client care.

Skills

Customer Service Skills

Communication Skills

Interpersonal Skills

Problem-Solving

Education

Bachelor's Degree in Social Science

4 Years Equivalent Experience

Tools

Microsoft Word

Microsoft Excel

GSuite

Job description

Job Details

Job Location: 1579 NE Rice Road - Lee's Summit, MO

Position Type: Full Time

Education Level: Bachelor's Degree

Salary Range: Undisclosed

Travel Percentage: Road Warrior

Job Shift: Day

Job Category: Nonprofit - Social Services

ReDiscover is seeking a Community Support Specialist to add to our CoEd Department!

WHO WE ARE

ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use.

WHAT WE DO

The Coed Substance Use Disorder program aims to help adults with a substance use or co-occurring disorder in an outpatient or residential setting. Through medication assisted treatment, paired with individualized therapy, group education, and case management, the Coed Substance Use Disorder program offers a well-rounded holistic approach to client's needs.

At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:

1. Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
2. Facilitate each client’s achievement of long-range outcomes of symptom management, employment, and independent living based upon the needs of the client.
3. Engage difficult-to-serve clients by investigating all potential resources in order to gain access and make connections.
4. Help remove barriers for clients, which may include helping clients participate in community or social service programs, referring clients to educational or working programs and/or assisting with transportation barriers as identified in their treatment plan.
5. Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
6. Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.

We are focused on your development and will spend time helping you continue to grow as a Community Support Specialist. However, here are some things that you will need prior to starting with ReDiscover:

1. 4 year degree in a social science field or 4 years of equivalent experience in lieu of degree.
2. A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work.
3. At least two (2) years clinical experience in direct service provision to children and adolescents in a mental health setting preferred.
4. Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
5. Excellent customer service skills with a recovery focus.
6. Strong written, oral and interpersonal communication skills.
7. Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.