Community Support Services Team Lead

FirstService Residential; Irvine (CA); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Tuition reimbursement

Pet insurance

Flexible spending account

Job summary

A property management company in California seeks a Community Support Services Team Lead. The role encompasses management of the CSS team, oversight of administrative policies, and direct support of the operation. Ideal candidates should have a strong background in office management and effective communication skills. This position offers competitive compensation, benefits package, and opportunities for professional growth.

Qualifications

• Office management and previous supervisory experience required.
• Must maintain regular and punctual attendance.
• Skills for managing a systems-based approach to administrative support.

Responsibilities

• Lead operation and implementation of work processes within the CSS/Admin team.
• Supervise and manage CSS team; assign, monitor, and manage tasks.
• Work directly with escalated customer inquiries and/or complaints.

Skills

Strong communication skills

Interpersonal aptitude

Problem-solving abilities

Education

High school diploma or GED

Associate’s or Bachelor’s degree in business or property management

Tools

MS PowerPoint

MS Excel

MS Word

Job description

A property management company in California seeks a Community Support Services Team Lead. The role encompasses management of the CSS team, oversight of administrative policies, and direct support of the operation. Ideal candidates should have a strong background in office management and effective communication skills. This position offers competitive compensation, benefits package, and opportunities for professional growth.